We will issue a full refund to the original credit card for any unopened merchandise that is returned within 15 days of the date of receipt. After 15 days, a store credit or exchange will be issued for any unopened merchandise returned up to 60 days after purchase. There are no cash refunds. All items must be accompanied by the original receipt and in unopened, saleable condition.
Returns can be made through our customer service department, regardless of whether the merchandise was originally purchased online or in a boutique. However, we are only able to process returns if the products were purchased from Mode de Vie directly our website. We are not able to process returns that were purchased through any of our wholesale partners.